======= Support Center - Bifunder

How can we help?

Find answers to your questions or get in touch with our support team.

Get Support

Choose the best way to reach us based on your needs and urgency.

Telegram Support

Get instant help from our support team via Telegram. Available 24/7 for all your questions and issues. Our dedicated support team is ready to assist you with account issues, trading questions, and technical support.

Contact @bifundersupport

Email Support

Send us a detailed message and we'll get back to you within 24 hours. Fill out the form below with your inquiry and we'll respond to your email address.

Send Message

Send Us a Message

Frequently Asked Questions

Find quick answers to the most common questions about Bifunder.

How do I create an account?

Creating an account is simple! Click "Get Started" on our homepage, provide your email and create a secure password. You'll need to verify your email and complete identity verification to start trading.

What cryptocurrencies can I buy?

We support major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), and Shiba Inu (SHIB). We're constantly adding new cryptocurrencies based on user demand.

How secure is my money?

Security is our top priority. We use bank-level encryption, cold storage for cryptocurrencies, multi-signature wallets, and regular security audits. Your funds are also insured against security breaches.

What are your fees?

We offer competitive and transparent pricing. Trading fees start from 0.1% with no hidden charges. Deposit and withdrawal fees vary by payment method. Check our fee schedule for detailed information.

How long do transactions take?

Most transactions are processed instantly. Cryptocurrency purchases appear in your wallet immediately, while bank transfers may take 1-3 business days depending on your bank and payment method.

Can I use Bifunder on mobile?

Yes! Our platform is fully optimized for mobile devices. You can access all features through your mobile browser with the same security and functionality as our desktop version.

Helpful Resources

Explore our guides and resources to make the most of your Bifunder experience.

Getting Started Guide

New to crypto? Our comprehensive guide covers everything from account setup to your first trade.

Read Guide

Security Best Practices

Learn how to keep your account and cryptocurrencies safe with our security recommendations.

Learn More

Trading Tutorial

Master the basics of cryptocurrency trading with our step-by-step tutorial and tips.

Start Learning

API Documentation

Integrate with Bifunder using our comprehensive API documentation for developers.

View Docs

Crypto Education

Expand your knowledge with our educational content about blockchain and cryptocurrencies.

Explore

Community Forum

Join our community to discuss crypto trends, share tips, and connect with other traders.

Join Forum